Privacy policy
Who handles your data?
Rakeeza Digital Solutions SPC. Commercial registration: 1683681. Registered address: Sayh Ar Rifi, Wadi Bani Khalid, North Al Sharqiyah Governorate, Oman. For access, correction, deletion, a question about your data or a request to stop follow-up, contact our business WhatsApp: +96892648483.
What do we collect, and when?
We do not save entries as you type. After explicit submission and consent, we collect your name, international WhatsApp number, needs and selected services, plus any optional business name, budget, preferred timing and answers. We save the request language, a page path without sensitive parameters, consent and policy versions, and server time. Do not submit passwords or identity documents.
Inquiry follow-up and reporting
After submission we save your chosen next step and, if supplied, how you heard about Rakeeza. The owner records suitability, follow-up, contact and proposal dates, and agreed project value. These records support internal inquiry and service reports. We do not track form completion, and inquiry consent does not give marketing permission.
Saving before WhatsApp and following up
Your request is first saved in Rakeeza’s private database. We prepare a WhatsApp link after saving is confirmed. We may follow up on WhatsApp even if you do not open the app or send the message. A link click does not prove that a message was sent or delivered. Request consent does not include marketing.
Tools and processing
We use Cloudflare for hosting, database, form protection and authentication. If you open WhatsApp, the conversation is subject to WhatsApp’s processing and terms. Owner notifications pass through the browser’s Push provider with a generic message containing no customer name or phone. We use no session replay or marketing tracking, and do not send your request to translation services. Processing may involve international transfers according to provider locations and settings; we do not claim storage is restricted to one country.
Purpose, retention and rights
We use data to assess and follow up on your request, prepare a quote and record consent. Retention is limited to the needs of these purposes and contractual or legal obligations, and reviewed when a request closes. You can ask about your request’s retention, request deletion or stop follow-up via WhatsApp. Deletion is currently manual, with no fixed automatic deletion period. The owner reviews retention when an inquiry closes and handles deletion requests, subject to contractual and legal obligations. A stop-contact request prevents further follow-up on that request.
Language and cookies
A manual language choice may be stored in a functional cookie for 180 days. At an unspecified entry URL, we use Cloudflare’s approximate connection country or browser preferences, without GPS. We also use the connection country to suggest the country for your WhatsApp number; you can change it manually. Unsubmitted entries remain in page memory and are not saved as server drafts.
Policy version
Version 2026-11-07.2 — 7 November 2026.